Course curriculum

    1. Unit 1.1 Introduction to Jewellery Industry in India (Time 0:13:26)

    2. Unit 1.2 Overview of Different Types Jewellery Along with Regulatory Information (Time 0:29:35)

    3. Unit 1.3 Precious, Semi Precious Metals and Gemstones Used in Jewellery (Time 0:30:46)

    1. Unit 2.1 Introduction to Retail Jewellery Industry (Time 0:17:30)

    2. Unit 2.2 Role and Responsibilities of Jewellery Retail Sales Associate (Time 0:15:23)

    1. Unit 3.1 Engage the Customers at the Retail Counter (Time 0:13:59)

    2. Unit 3.2 Understanding the Customer's Requirement (Time 0:18:21)

    3. Unit 3.3 Complaint Handling Activity (Time 0:09:17)

    4. Unit 3.4 Explain Different Products Offerings of the Store (Time 0:15:58)

    5. Unit 3.5 Important Elements of Selling (Time 0:07:32)

    6. Unit 3.6 Facilitate Billing Process (Time 0:09:02)

    7. Unit 3.7 Stock Management at Counter (Time 0:08:18)

    8. Unit 3.8 Safety of Product (Time 0:04:26)

    9. Unit 3.9 Inventory Shrinkage Due to Shoplifting (Time 0:08:23)

    10. Unit 3.10 Creating Professional Image of Organization (Time 0:06:44)

    11. Unit 3.11 Creating Professional Image of Self (Time 0:06:21)

    12. Unit 3.12 Technology used in Jewellery Retail (Time 0:15:23)

    1. Unit 4.1 Coordinate with Other Departments (Time 0:05:47)

    2. Unit 4.2 Maintain Health and Safety at Workplace (Time 0:04:46)

    3. Unit 4.3 Understand Safety Signs and Appropriate Requirements to be Safe (Time 0:07:37)

    4. Unit 4.4 Understand Ergonomics or Bad Posture of Body (Time 0:06:10)

    5. Unit 4.5 Fire Safety Rules (Time 0:06:34)

    6. Unit 4.6 Understand How to Deal with Emergency Situations (Time 0:09:16)

    1. Unit 5.1 Digital Literacy (Time 0:05:28)

    2. Unit 5.2 E-commerce (Time 0:05:04)

    3. Unit 5.3 Money Matters (Time 0:04:46)

    4. Unit 5.4 Types of Bank Accounts (Time 0:09:19)

    5. Unit 5.5 Investment, Insurance and Taxes (Time 0:07:18)

    6. Unit 5.6 Preparing for Employment and Self Employment (Time 0:16:28)

About this course

  • Free
  • 29 lessons
  • 0 hours of video content