Course curriculum

    1. Welcome

    2. About Course Author

    3. Our Approach to Learning

    4. The Path to Future Success™

    5. About the Course

    6. Activity—Goals and Program Survey

    1. Definition and Principles of Negotiation

    2. Aim of Negotiation

    3. Negotiation Attitudes

    4. Activity—Reflect: How does Negotiation Fit Into Your Life?

    5. Negotiation Styles: Competitive and Collaborative

    6. Four Elements of Principled Negotiation

    7. Activity—View a Video: The Harvard Principles of Negotiation

    8. "The Third Side" in Negotiation or Going to the Balcony

    9. Activity—Reflection: Taking the Third Side

    10. Tips for Gaining Perspective on a Conflict Situation

    1. Introduction to the Stages of Negotiation

    2. Activity—View a Video: Planning for Negotiation

    3. Preparing for the Negotiation

    4. Resources That Can Assist You in Planning Your Negotiation

    5. 1. Mapping the Conflict

    6. Steps in Mapping the Conflict

    7. Activity—Plan Your Negotiation and Map a Specific Conflict

    8. 2. SWOT Analysis

    9. Activity—View a Video: A Personal SWOT Analysis

    10. Activity—Explore Your Personal SWOT Analysis

    11. 3. Best Alternative to a Negotiated Agreement (BATNA)

    12. 4. Worst Alternative to a Negotiated Agreement (WATNA)

    13. 5. Zone of Possible Agreement (ZOPA)

    14. Activity—Analyze the Situation

    15. Activity—The Approach of the Other Party

    16. Consider Power Positions Prior to Negotiation

    17. Logistical Considerations for Negotiation

    18. Seating Arrangements in Negotiation

    19. Activity—View a Video: Setting the Stage

    20. Activity—View a Video: Effective Collaboration

    21. Additional Logistical Considerations

    22. Activity—Putting Your Plans Together

    1. Introduction to Interacting in the Negotiation

    2. 1. Opening Your Negotiation

    3. Activity—Write Your Opening Statement

    4. 2. Build Rapport

    5. Activity—View a Video: Cultivating Collaboration During Negotiation

    6. Activity—View a Video: How to Negotiate

    7. Activity—View a Video: The Negotiation Between Disney and Lucasfilm

    8. Enhance Negotiation Style to Handle Conflict

    9. 3. Define Problems in Terms of Needs and Concerns

    10. 4. Generate Options

    11. 5. Select Options

    12. 6. Develop an Action Plan

    1. 1. Form a Written Agreement and Develop the Action Plan

    2. 2. Plan a Review Process

    3. 3. Evaluate the Negotiation Process

    4. Download—Reflect on Your Negotiation Skills: Personal Case Study

    5. Activity—Your Review and Development in Negotiating Difficult Situations

    6. Download—Practice Your Negotiating Skills and Receive Feedback from an Observer

    7. What Happens When the Other Party Does Not Live Up to Their Part of the Bargain?

    8. Unfair Negotiation Tactics

    9. Ideas on How to Manage Unfair Tactics During Negotiation

    10. Activity—Video a Video: 11 Tips for Negotiating a Successful Win/Win Outcome

    11. Activity—Revisit How Negotiation Fits into Your Life

    1. Conclusion

    2. Activity—Write Your Action Plan

    3. Do You Need a Career Coach?

    4. The Next Step Is...

    5. Program Survey and Feedback

About this course

  • $347.00
  • 66 lessons
  • 0 hours of video content